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Shipping & Delivery
- Shipping Terms
All orders are fulfilled at our distribution center in Santiago, Chile within 1-2 business days. We operate Monday to Friday and not on public holidays.
When your order is placed we will send you a preliminary confirmation by e-mail. Once your package is shipped we will send you an email with final confirmation and instructions on how to track and collect it.
Orders to countries outside Chile are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside Chile and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.
- Shipping charges
Free shipping is offered on orders over a
certain value (value will depend on shipping destination). Standard shipping and express shipping costs and lead-times will vary depending on the destination country.
- Delivery time
Below you will find the estimated time of delivery according to your country. If you have any queries regarding shipping you are welcome to contact us at support@ninegrams.com.
- Find your country:
Africa
| Standard Shipping | Express Shipping | Free Shipping Minimum Order | |
|---|---|---|---|
| Algeria | u$ 3,9 15-21 days | u$ 15 5-7 days | u$ 40 |
| Botswana | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Cameroon | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Cape Verde | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Democratic Republic of the Congo | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Egypt | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Eritrea | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Ethiopia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Gabon | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Ghana | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Ivory Coast | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Kenya | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Libya | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Madagascar | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Mauritania | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Mauritius | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Morocco | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Nigeria | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Republic of Congo | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Senegal | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| South Africa | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Swaziland | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Tanzania | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Tunisia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
Asia
| Standard Shipping | Express Shipping | Free Shipping Minimum Order | |
|---|---|---|---|
| Armenia | u$ 3,9 15-21 days | u$ 15 5-7 days | u$ 40 |
| Azerbaijan | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Bahrain | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Bangladesh | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| China | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Georgia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Hong Kong | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| India | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Indonesia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Iran | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Iraq | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Israel | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Japan | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Jordan | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Kazakhstan | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Kuwait | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Macau | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Malaysia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Nepal | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Pakistan | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Philippines | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Qatar | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Saudi Arabia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Singapore | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| South Korea | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Sri Lanka | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Taiwan | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Thailand | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| United Arab Emirates | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Vietnam | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
Europe
| Standard Shipping | Express Shipping | Free Shipping Minimum Order | |
|---|---|---|---|
| Albania | u$ 3,9 15-21 days | u$ 15 5-7 days | u$ 40 |
| Andorra | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Austria | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Belarus | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Belgium | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Bosnia and Herzegovina | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Bulgaria | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Croatia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Cyprus | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Czech Republic | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Denmark | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Estonia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Faroe Islands | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Finland | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| France | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Germany | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Gibraltar | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Greece | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Greenland | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Hungary | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Iceland | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Ireland | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Italy | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Jersey | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Latvia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Liechtenstein | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Lithuania | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Luxembourg | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Malta | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Man Island | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Moldova | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Monaco | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Netherlands | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Norway | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Poland | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Portugal | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Romania | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Russia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| San Marino | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Serbia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Slovakia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Slovenia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Spain | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Sweden | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Switzerland | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Turkey | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Ukraine | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| United Kingdom | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Vatican City State | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
North America
| Standard Shipping | Express Shipping | Free Shipping Minimum Order | |
|---|---|---|---|
| Aruba | u$ 3,9 15-21 days | u$ 15 5-7 days | u$ 40 |
| Bahamas | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Bermuda | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Canada | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Cayman Islands | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Costa Rica | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Dominican Republic | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| El Salvador | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Guatemala | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Haiti | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Honduras | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Jamaica | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Mexico | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Nicaragua | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Panama | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Puerto Rico | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| United States | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
South America
| Standard Shipping | Express Shipping | Free Shipping Minimum Order | |
|---|---|---|---|
| Argentina | u$ 3,9 15-21 days | u$ 15 5-7 days | u$ 40 |
| Bolivia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Brazil | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Chile | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Colombia | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Ecuador | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Guyana | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Paraguay | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Peru | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Uruguay | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Venezuela | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
Oceania
| Standard Shipping | Express Shipping | Free Shipping Minimum Order | |
|---|---|---|---|
| Australia | u$ 3,9 15-21 days | u$ 15 5-7 days | u$ 40 |
| Fiji | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| New Zealand | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |
| Papua New Guinea | u$ 3,9 15-21 days | u$ 15 5-7 días | u$ 40 |