Privacy Policy

At Ninegrams, operated by Comercializadora Lenga Limitada, we respect your privacy and want you to browse with confidence. This policy explains how we collect, use, and protect your personal information, in accordance with Law No. 19.628 on the Protection of Private Life.

1. Information We Collect

When you make a purchase, register, or subscribe, we collect information such as your name, address, email address, and shopping preferences. This information is used exclusively to manage orders and shipments, and to improve your experience in our store.

2. Use of Your Information

We use your data to fulfill our contractual and commercial obligations, including order processing, notifications related to your purchase, and improvements to site navigation. We may also send you commercial information or promotions, always with the option to unsubscribe.

3. Data Protection and Storage

Implement technical and organizational security measures to protect your information against unauthorized access, loss, or alteration. Data is stored on secure servers and handled in accordance with applicable legislation.

4. Sharing Information with Third Parties

We do not sell or share your personal data with third parties, except when necessary to complete the purchase process, such as logistics providers or payment platforms. These providers may use the information solely for the specific purpose and are required to protect its confidentiality.

5. Payments and Financial Data

Transactions are processed through certified external payment platforms. Ninegrams does not store sensitive financial information, such as credit or debit card details.

6. User Rights

You may request access to, rectification of, or deletion of your personal data at any time. To exercise these rights or make any inquiries, please write to mailto:support@ninegrams.com.

7. Cookies

Our website uses cookies to improve your browsing experience and to analyze site usage. You may configure your browser to reject cookies, although some functionalities may be affected.

8. International Users

We accept purchases from different countries. In such cases, your data may be processed by service providers located outside your country of residence, always under appropriate data protection standards.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be published in this section.

Use of this website implies the express acceptance of this Privacy Policy.