{"id":3961,"date":"2025-08-21T12:38:28","date_gmt":"2025-08-21T16:38:28","guid":{"rendered":"https:\/\/ninegrams.com\/ninegrams-es-2\/"},"modified":"2026-02-09T17:00:27","modified_gmt":"2026-02-09T21:00:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/ninegrams.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently asked questions<\/b><\/span><\/h1>\n

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1. What is Tyvek\u00ae?<\/strong><\/h3>\n

Our wallets are manufactured with Tyvek\u00ae<\/strong>, a high-tech material created by DuPont. It is composed of high-density polyethylene fibers, resulting in a material that is surprisingly strong, lightweight, waterproof, and 100% recyclable<\/strong>. It is the same material used in construction and the medical field due to its extreme durability.<\/p>\n<\/section>\n

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2. Are they truly waterproof and durable?<\/strong><\/h3>\n

Yes. Tyvek is 100% waterproof<\/strong>, protecting your belongings from moisture and sweat. Unlike other brands, Ninegrams wallets include a PVC protective film<\/strong> that reinforces the structure, increases abrasion resistance, and prevents the designs from fading with daily use.<\/p>\n<\/section>\n

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3. What is the capacity of a Ninegrams wallet?<\/strong><\/h3>\n

They are designed for minimalism without sacrificing utility. They feature a main pocket for bills<\/strong> of any size and compartments with a capacity for 12 to 14 cards<\/strong>. The material has an elastic memory that allows it to expand according to what you need to carry.<\/p>\n<\/section>\n

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4. Are these the thinnest wallets on the market?<\/strong><\/h3>\n

While other options exist, at Ninegrams we prioritize the balance between slimness and longevity<\/strong>. Thanks to our reinforced stitching and special coating, we offer an extremely thin wallet that doesn't fall apart or wear out prematurely like simple folded Tyvek paper versions.<\/p>\n<\/section>\n

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5. Do they have a coin pocket?<\/strong><\/h3>\n

To maintain the extra slim profile and lightness that characterizes us, our wallets do not include a coin pocket<\/strong>. They are optimized for cards, bills, and documents.<\/p>\n<\/section>\n

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6. What is the product packaging like?<\/strong><\/h3>\n

We believe in sustainability. All our wallets are delivered in a custom-made cardboard envelope<\/strong>. It is a premium, lightweight, and 100% eco-friendly packaging, ideal for gifts.<\/p>\n<\/section>\n

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7. Can I personalize my design?<\/strong><\/h3>\n

We love creativity! We are currently developing an automatic customizer<\/strong> for the web. In the meantime, if you have your own idea or design, email us at support@ninegrams.com<\/strong> and we will help you create a unique wallet<\/strong> for you or your company. mailto:support@ninegrams.com<\/a> y te ayudaremos a crear una billetera \u00fanica para ti o para tu empresa.<\/p>\n<\/section>\n

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8. Where are they manufactured and where do they ship from?<\/strong><\/h3>\n

All our wallets are proudly manufactured in our workshop in Santiago, Chile<\/strong>. From here, we manage both national and international shipments. You can check times and costs in our Shipping & Delivery<\/a> section.<\/p>\n<\/section>\n

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